v2.6
Sep 2026
Conversation replay APIAPI
Fetch full transcripts, tool calls and audio for any conversation.
v2.5.2
Sep 2026
Faster WhatsApp handoffsImprovement
Transfers to a human on WhatsApp now happen in under a second.
v2.5
Aug 2026
Knowledge freshness webhooksAPI
Get notified when a source goes stale or a knowledge gap is detected.
v2.4.1
Aug 2026
Fixed duplicate SMS follow-upsFix
Workflows no longer send a second SMS when a call is retried.
v2.4
Jul 2026
Python SDK 1.0SDK
Typed, async-first client with streaming support.
v2.3
Jun 2026
Guardrail policies endpointAPI
Manage prohibited topics and escalation triggers programmatically.
v2.2
May 2026
EU data residencyImprovement
Store audio and transcripts in Frankfurt with a single workspace setting.