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Features

Everything you need to run voice agents in production.

From the first prompt to the millionth call, OneVox covers building, deploying, measuring and governing your agents.

Core
Real-time voice

Streaming speech recognition and synthesis co-located at the edge for natural, interruptible conversations.

Core
Agent builder

Write a prompt, attach tools and knowledge, and test in a live sandbox before publishing.

Core
Knowledge sources

Sync websites, PDFs, Notion, Zendesk and more. Freshness checks flag stale content automatically.

Core
Omnichannel

One agent across phone, web chat, SMS and WhatsApp with shared memory and context.

Automation
Tool calling

Let agents look up orders, book appointments or update tickets through your APIs.

Automation
Human handoff

Warm transfer to a person with a summary, transcript and suggested next step.

Automation
Workflows

Trigger follow-up SMS, emails or CRM updates when a conversation ends.

Insights
Conversation analytics

Resolution rate, sentiment and topic trends for every agent, updated in real time.

Insights
Call replay

Listen back with synced transcripts, tool calls and latency per turn.

Governance
Guardrails

Prohibited topics, PII redaction and escalation rules enforced on every turn.

Governance
Roles and approvals

Draft, review and publish flows with granular permissions and audit logs.

Governance
Data residency

Keep audio and transcripts in the US or EU, with configurable retention.

Try every feature free

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