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Industries · Restaurants

Restaurants. Never miss a reservation call.

Sam picks up every call during the dinner rush, books tables, quotes wait times and answers menu questions, without pulling staff off the floor.

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SA
Sam
AI Reservation Agent
Live
Guest
Table for four tonight around 8?
Sam
8:00 is full, but I have 7:45 or 8:30 on the terrace. Which would you like?
Guest
8:30. Any vegan options?
Sam
Booked for 8:30. Yes, there are four vegan mains, including the wild mushroom risotto.
100%
Of calls answered at peak
+22%
More covers from recovered calls
30s
Average booking time
What Sam handles

Built for restaurants workflows.

01
Bookings
Takes, changes and cancels reservations in your booking system, including party size and seating preferences.
02
Wait times
Quotes live wait times, adds guests to the waitlist and texts them when their table is ready.
03
Menu
Answers questions on dishes, allergens, dietary options, opening hours and private dining.
Integrations

Connects to the systems you already use.

OpenTableResySevenRoomsToastSquareTwilio
More Sam can do

Beyond the basics.

Takeout orders

Takes phone orders, confirms totals and sends them to your POS.

Catering enquiries

Captures headcount, date and menu preferences, then sends a quote request to your team.

Private events

Captures event details and passes large bookings to your manager.

Customer story

Proof in the numbers.

“During Friday rush nobody could get to the phone. Now Sam books every table and takes takeout orders while staff focus on the floor.”

Owner, Olive & Ember
+19%
Covers per week
0
Missed calls at peak
$4.2k
Extra monthly takeout revenue
Go live in four weeks

From kickoff to live calls.

01
Week 1 · Connect
Link your phone lines, website and core systems. We import your FAQs and policies.
02
Week 2 · Train
Tune Sam's voice, tone and answers on your real calls and documents.
03
Week 3 · Test
Run Sam on a share of live traffic with your team reviewing every conversation.
04
Week 4 · Launch
Roll out to all channels, with dashboards for resolution, CSAT and escalations.
Security and compliance

Safe for regulated work.

✓ PCI DSS for payments✓ Allergy notes flagged to staff✓ SOC 2 Type II✓ GDPR
FAQ

Questions, answered.

Which reservation tools do you support?+

OpenTable, Resy, SevenRooms and Toast, with more on request.

Can Sam take payments for orders?+

Yes, through a secure PCI-compliant payment link or flow.

What if a guest has an allergy?+

Sam records it and flags it clearly on the booking or order for your staff.

Put Sam to work this week.

Start with 1,000 free minutes. No credit card required.