All systems operationalSample data
Web chat99.85% uptime
90 days agoToday
Voice and telephony99.55% uptime
90 days agoToday
SMS and WhatsApp99.50% uptime
90 days agoToday
Knowledge sync99.45% uptime
90 days agoToday
Agent builder99.35% uptime
90 days agoToday
Public API100.00% uptime
90 days agoToday
Incident history
Knowledge source sync delayedResolved
Sep 18, 2026
Sync jobs for website sources were delayed by up to 2 hours. All sources have been re-indexed.
Elevated voice latency in eu-westResolved
Aug 29, 2026
A carrier routing issue increased P95 latency for 38 minutes. Traffic was rerouted to a secondary carrier.
Scheduled maintenance: APICompleted
Aug 3, 2026
Database upgrade completed with no customer impact.