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Logistics. Real-time answers for every shipment.

Sam gives shippers, drivers and receivers live status, books delivery windows and handles exceptions before they turn into escalations.

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SA
Sam
AI Dispatch and Tracking Agent
Live
Receiver
Shipment LX-7782 was due this morning. Where is it?
Sam
It is 40 minutes away after a delay at the depot. New ETA is 12:15pm. Does that still work for your dock?
Receiver
Dock 3 is busy until 1pm.
Sam
I have moved delivery to Dock 3 at 1:00pm and notified the driver.
-50%
Fewer where-is-my-shipment calls
24/7
Dispatch coverage
15min
Faster exception resolution
What Sam handles

Built for logistics workflows.

01
Shipment status
Pulls live tracking from your TMS and carriers and gives ETAs, proof of delivery and location updates.
02
Scheduling
Books and changes pickup and delivery windows, dock appointments and driver slots.
03
Exception handling
Detects delays, damage and failed deliveries, notifies the right parties and opens a case with context.
Integrations

Connects to the systems you already use.

Oracle TMSproject44FourKitesSAPSamsaraTwilio
More Sam can do

Beyond the basics.

Driver check-ins

Takes status updates from drivers by voice, hands-free.

Proof of delivery

Confirms delivery with customers and logs signatures or photos to the shipment.

Carrier coordination

Calls carriers for pickup confirmations and capacity, and updates your TMS.

Customer story

Proof in the numbers.

“Sam answers ‘where is my shipment’ calls in seconds and updates our TMS automatically. Dispatchers finally have time to dispatch.”

Head of Operations, Meridian Freight
74%
Tracking calls automated
-28%
Failed deliveries
24/7
Driver support
Go live in four weeks

From kickoff to live calls.

01
Week 1 · Connect
Link your phone lines, website and core systems. We import your FAQs and policies.
02
Week 2 · Train
Tune Sam's voice, tone and answers on your real calls and documents.
03
Week 3 · Test
Run Sam on a share of live traffic with your team reviewing every conversation.
04
Week 4 · Launch
Roll out to all channels, with dashboards for resolution, CSAT and escalations.
Security and compliance

Safe for regulated work.

✓ SOC 2 Type II✓ GDPR✓ Role-based access✓ Data residency options
FAQ

Questions, answered.

Which TMS platforms work with Sam?+

Sam integrates with major TMS and WMS tools via API and webhooks.

Can Sam call customers proactively?+

Yes, Sam can place outbound calls for delays, reschedules and delivery confirmations.

Does Sam work for drivers on the road?+

Yes, drivers can check in by voice without touching their phone.

Put Sam to work this week.

Start with 1,000 free minutes. No credit card required.