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Healthcare. Fewer no-shows. Fuller schedules.
Noor books, moves and confirms appointments over phone and SMS, following your clinic rules and HIPAA safeguards on every conversation.
NO
Noor
AI Appointment Coordinator
Patient
I need to move my dermatology appointment on Thursday.
Noor
I can help. Dr. Patel has openings Friday at 9:30am or Monday at 2:00pm. Which works better?
Patient
Monday afternoon.
Noor
Done. You are booked Monday at 2:00pm. I will send a reminder the day before.
-35%
Reduction in no-shows
80%
Of scheduling calls automated
HIPAA
BAA available on Business plans
What Noor handles
Built for healthcare workflows.
01
Scheduling
Finds the right provider, location and slot based on visit type, insurance and patient preference.
02
Rescheduling
Moves appointments in seconds and backfills cancelled slots from the waitlist automatically.
03
Reminders
Sends confirmations and reminders, collects intake answers and flags anything urgent to staff.
Integrations
Connects to the systems you already use.
EpicathenahealthCernerNextGenTwilioGoogle Calendar
More Noor can do
Beyond the basics.
Insurance checks
Verifies coverage and eligibility before the visit so there are no surprises at the front desk.
Prescription refills
Collects refill requests and routes them to the right clinician.
Intake forms
Gathers insurance and symptom details before the visit.
Customer story
Proof in the numbers.
“Noor cut our no-show rate and freed our reception team to focus on patients in the room, not the phone.”
Operations Manager, Lakeside Family Clinics
-31%
Missed appointments
5,200
Calls handled per month
<1 min
Average booking time
Go live in four weeks
From kickoff to live calls.
01
Week 1 · Connect
Link your phone lines, website and core systems. We import your FAQs and policies.
02
Week 2 · Train
Tune Noor's voice, tone and answers on your real calls and documents.
03
Week 3 · Test
Run Noor on a share of live traffic with your team reviewing every conversation.
04
Week 4 · Launch
Roll out to all channels, with dashboards for resolution, CSAT and escalations.
Security and compliance
Safe for regulated work.
✓ HIPAA with signed BAA✓ PHI redaction✓ SOC 2 Type II✓ Audit logs
FAQ
Questions, answered.
Is Noor HIPAA compliant?+
Yes. We sign a BAA and all PHI is encrypted and redacted from training data.
Does Noor give medical advice?+
No. Noor handles admin tasks and escalates any clinical question to staff.
Which EHRs do you integrate with?+
Epic, Cerner, athenahealth and others via FHIR APIs.
Put Noor to work this week.
Start with 1,000 free minutes. No credit card required.